Marketing and Labeling 2016 | 417-2

Incidents of non-compliance concerning product and service information and labeling

In 2018 there was an incident concerning the inadvertent contamination of a raw material in the Flavor segment, which resulted in several products losing their natural status. The affected customers were informed of this incident accordingly in order to conduct their own corresponding evaluation of the affected end products. In addition, measures were taken to avoid similar incidents in the future.